Contact Us
Contact Us – Let’s Stay Connected
We’re here to hold space for you.
Whether you have a question, a story to share, or simply need a little guidance, we want to hear from you. At Borne Real, we don’t just make wellness tools — we create community, one ritual at a time.
Your voice matters. Your needs matter. And your presence here means everything.
📬 Reach Out to Us
Email: info@bornereal.com
Response Time: We typically respond within 1–2 business days. If it’s the weekend or a holiday, we promise to get back to you as soon as we can.
Instagram: @Borne_Real
Mailing Address: P.O. Box 5331, Gardena, CA, 90249
We are currently an online-only studio, but our physical pop-ups and community rituals are coming soon.
🙋♀️ FAQ – Frequently Asked Questions
How long will my order take to ship?
Orders typically ship within 3–5 business days. You’ll receive tracking info once it’s on the way.
Do you offer returns or exchanges?
We currently accept returns on unused items within 14 days. Please email info@bornereal.com with your order number.
Are your mugs microwave/dishwasher safe?
Yes! All of our mugs are both microwave and dishwasher safe.
What makes your candles different?
Our soy candles are small-batch poured, made with clean-burning wax and carefully selected scents that support emotional grounding.
Do your journals include prompts?
Prompt journals are on the way soon. Current journals are blank-lined pages created for free-form and are best for open emotional processing. You can find details on each product page.
Where are your products made?
We work with ethical suppliers and small-batch artisans in the U.S. to ensure each piece is made with intention and care.
Do you offer wholesale or custom orders?
Yes! Reach out to us at info@bornereal.com and let’s explore what’s possible.
🧠 Need More Support?
Still have questions? Explore these helpful links:
🤍 Thank You for Being Here
When someone visits our Contact page, it means they’re already engaged. Maybe you’re navigating change. Maybe you’re choosing yourself for the first time. Maybe you just want to feel seen.
Whatever brought you here — we honor it.
We’re not a big box brand. We’re a small, woman-founded business rooted in softness, storytelling, and spiritual wellness. Every email you send goes to a real person. Every message is read with care.
Thank you for being part of this space. Let’s grow gently, together.
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